All orders are processed within 1-2 business days. Orders received after 2 PM GMT+6 will be processed the next business day.

We currently offer the following shipping options:

• Standard Delivery (3-5 business days): Tk 100
• Express Delivery (1-2 business days): Tk 200
• Free Shipping: Available on orders over Tk 1000

We currently ship to all major cities in Bangladesh:

• Dhaka (1-2 days)
• Chittagong (2-3 days)
• Other major cities (3-5 days)
• Remote areas may require additional time

Once your order ships, you will receive a tracking number via email. You can track your package's status at any time through our website or the courier's tracking portal.

Certain items may be restricted for shipping to specific locations. We will notify you if any items in your order are affected by such restrictions.

We are not responsible for lost or stolen packages. However, we will assist in filing claims with our shipping partners if a package is damaged during transit.

We currently do not offer international shipping. All orders must be delivered within Bangladesh.

Please ensure your shipping address is correct at checkout. We are not responsible for packages delivered to incorrect addresses provided by customers.

Our courier partners will make up to 3 delivery attempts. After the third unsuccessful attempt, the package will be returned to our facility.

Processing and shipping times may be extended during major holidays and peak seasons. We will notify customers of any expected delays.